10 Frequently Asked Questions about Wall-mounted printers - Knowledge

A wall-mounted printer is a vertical inkjet printer that can print large format full-color images in a vertical direction. With the help of UV light curing characteristics, UV wall printer can print directly on walls, plastic, metal, ceramic tile, wood, glass and other materials.

Wall printer

The wall printer machine prints large murals on walls

However, wall-mounted printers are not a mature technology and have only been around for a few years. For highly complex technical products with hundreds of components, engineers spend hours assembling, debugging and testing the machine to make sure it prints accurately. Customers need hours of professional training to master the basics of operating the machines.

At the same time, the customer needs professional engineers for after-sales support, to deal with the machine fault at the fastest speed, otherwise the machine will not work due to small problems.

So how exactly does a wall-mounted printer work?

Digital spray wall printer can use professional RIP software to convert pictures into machine language, control system control nozzle quantitative spray ink drops to the substrate. Professional RIP software can restore the original color of the picture, the printed image will be more realistic.

The wall press is working on the planks

How do the main components of a wall printer affect the machine?

Wall-mounted printers with hundreds of parts are assembled by engineers through a sophisticated assembly process that allows them to work together to create beautiful images.

However, if inferior parts are used, they can have adverse consequences for the printer. For example, the printing accuracy is poor, the printing process is unstable, the failure rate is high but the fault is removed, the printing head is blocked, etc.

So, what are the common problems with wall-mounted printers?

The wall-mounted printer cannot print

I know this is hard to believe. Brand new wall-mounted printer that won't print when powered up. Many customers come to me for help because they have bought wall-mounted printers from other manufacturers and have no technical support. They cannot contact the manufacturers and the machines do not work. This is why it is important to choose a vendor who can provide technical support.

Even if you have a very good quality printer, such as the S-series UV printer, you will not get the best performance out of it if you are not well trained. And you're bound to run into a lot of problems within the first month, and if you don't get a solution, you may not be able to continue using it.

My suggestion is to find our official sales platform to make a purchase. We will not provide training, warranty and technical support for printers purchased elsewhere.

The nozzle broken needle

A broken needle is when, during the printing process, a thin vertical line appears on the image, like a needle. This is due to some print head nozzle blockage caused the ink can not spray properly.

The solution is to run one or more ink pumps and use test strips to determine if printing can continue.

The color is incorrect

The color of the image printed on the wall is very different from the image on the computer screen.

First, the image on the wall is imaged with ink (CMYK 4 ink), while the image on the screen is imaged with RGB. Color differences are normal due to different imaging methods.

Secondly, if the color deviation is large, it may also be related to ink and RIP software.

We use Nazdar ink for wall-mounted printers, made in the USA and of high quality. Combined with FlexiPrint RIP for Wall Printers, a professional software made in the United States, the colour of the image itself can be highly reproduced.

Color crosstalk

Crosstalk means that other colors appear in the printer nozzle, and one of them should appear CMYK. The cause of this phenomenon is most likely a damaged print head. The use of high quality print heads can effectively solve this problem.

The nozzle does not spray ink

When the printing machine is pumping, the printing machine cannot spray normally from the printing machine nozzle.

The reason is the high probability of clogging the print head. It is recommended to maintain the print head regularly. Do not let the ink in the print head dry up and lead to the blockage of the print head. High quality print head can effectively reduce the probability of print head blockage.

Pass

White stripes appear on the printed image.

There are two main reasons: UV lamp power is not enough dry ink. Or the machine has a small offset in the printing process, resulting in a Pass Road.

If this problem occurs, contact technical support engineers.

Body Shaking

The motion of a wall-mounted printer is mainly in the horizontal and vertical directions of the print head.

If the fuselage shakes, it is likely that the vertical sensor senses the uneven wall and constantly adjusts the distance from the wall, causing the machine to shake.

If the machine is printed outside, strong winds can also cause the machine to resonate and vibrate. The use of high quality body material, increase the machine's counterweight, can effectively solve the problem of machine shaking.

Poor printing accuracy

The printing accuracy is not enough, the details are not amazing enough.

This reason is directly related to the technology and quality of the printer. The original color and detail of the image can be restored with high accuracy using professional RIP software.

S series UV wall printer and T series UV printer support 2880Dpi high precision.

Print head against wall

Hitting the print head against the wall may damage the print head.

It is recommended to replace the sensor with a better quality. The dual sensor has a wider sensing range and reduces the probability of the print head hitting the wall.

In addition, the nozzle hitting the wall is also related to the experience of the operator, who has received professional technical training, which also reduces the probability of the nozzle hitting the wall.

Other machine motion problems

As I said, wall-mounted printers have hundreds of printed parts, which are often carried by the operator and are likely to experience a variety of bizarre adverse reactions due to transportation, impact, or aging of long-used lines.

It is recommended to contact professional after-sales team to solve the problem. Our after-sales team is involved in the assembly and debugging of the machine, and the technical director is involved in the development of the machine. They can find the problem of the machine in the first time and help our customers solve the problem. All technical support is solved by video call, which is very efficient.

Negative feedback from other customers

As the top supplier of wall-mounted printers on the world market, we hear from many strangers who buy wall-mounted printers from other suppliers, most of whom come to ask for help.

I don't know why their suppliers abandoned them. As a trustworthy and reliable supplier, it is their responsibility to provide after-sales technical support to customers.

If you are looking for a wall-mounted printer, ask your supplier if they will provide you with technical support. And the price is always included in the technical support and warranty.

How do I order?

How do I buy an automatic wall printer?

If you decide to purchase, we will send an order confirmation via email or WhatsApp.

Due to our strong production capacity, as long as you pay all the money, we can deliver the goods without waiting for the scheduled production.

May I visit the factory?

Of course, we would be glad to invite you to visit our factory. We are honored to show you our R&D and production capabilities.

Our factory is located in Suzhou, China, one hour's drive from Wuxi Airport.

How do I pay for it?

We accept international bank transfers with a guarantee of trust.

When will my coloring machine arrive?

We have a strong production capacity, under normal circumstances, can be delivered from stock. Do you offer global delivery?

Yes, we provide global delivery service.

How much is the freight?

We can provide you with land, sea and air logistics services in three forms.The specific price needs to be based on your geographical location after you confirm the order, the freight details will appear in the price list, you can confirm.

How do I order the parts and ink for this machine?

You can order by mail at :tanyutech@yeah.net and we will ship to you as soon as possible.

What about taxes?

You will have to pay the duties, taxes and other related fees in your country.

Do you have a manual?

Yes, we will provide a PDF copy of the wall printer operation manual. We'll also give you a how-to video.

What does the order list include?

The shipping list includes a wall printer, track holder, and a given set of inks.

What is the price of 3D wall printing machine?

You are welcome to email tanyutech@yeah.net to inquire about the price, we will give you a quotation as soon as possible.

Chinese wallpens are cheap, but not of good quality, are they?

At present, in the Chinese market there are many enterprises to provide wall printer products, but most manufacturers do not have the ability to research and development, do not meet the requirements of the country.

Quality of production. So, if you bought a poor quality wall painting machine made in China, or you have heard of such a Chinese machine, I am sorry that our compatriots have caused you trouble.

However, fortunately, the machine you are studying is the leading automatic wall printing machine in China. Our market share in China has exceeded 50% and we are still growing at a high rate.

We do not provide OEM services, so someone claims to you that they are selling our machines. By the end of the night they didn't believe them.

We promise you that we will provide the following services: spot sales, no wait for production.

The machine has been running stably for one year, and our confidence comes from more than 1000 customer use cases in China.

Provide 24-hour remote guidance service to help you solve problems and faults.

Technical parameters

Can I disassemble and move it?

Of course, it can also be disassembled and moved, very convenient. What is the total weight of the wall painting machine? The frame weight is 40 kg, the track weight is 40 kg, and the total weight is 80 kg.

What hardware does your wall printing robot use? Epson Industrial sprinkler head

Dc brushless servo motor hyperboloid flag sensor

Aluminum magnesium alloy frame structure.

For details about hardware configuration, see the technical manual.

Do I need to be equipped with a professional voltage converter?

Wall-mounted printers support 110V and 220V voltages. Transformers can be configured according to the local voltage.

The printing process

What background material can I print on?

Chinese wall pen can be printed on any absorbent wall or paper, such as putty wall, lime wall, etc. UV wall printing machine can paint on the wall, such as glass, ceramic tile, iron and other non-absorbent wall

What is the resolution of the print?

720* 180,720 * 360,720 *540dpi, 720*720dpi, 720*1080dpi, 720*1440dpi, 720*2880dpi

What format can you print?

Supports JPG,BMP, TIFF, PDF,AI, PSD,CDR, etc

How long does it take for 3D automatic wall printing machine to print images?

Depending on the printing accuracy, wall-mounted printers can print at different speeds.

The higher the precision, the slower the printing speed, the printing speed is generally 3-15m2/h, 6-30m2/h, 12-80m2/h.

With what ink?

Wall-mounted vertical printers use our special ink.

After debugging and testing, it is very suitable for machine use. Special inks are recommended for printing.

How long does the ink last?

Color fastens for 15 years indoors and 5 years outdoors.

How many square meters can be printed in a set of ink?

One set of inks can print 200 square meters. The ink has a shelf life of 24 months, or about 12 months if you've opened the seal.

Can I replace other brands of ink?

It is not recommended to replace other brands of ink, because printing drawings with unadjusted and calibrated ink is not the best work.

Are the printed pictures UV resistant and durable?

Yes, it is UV resistant and durable.

Can I reprint a photo?

That's exactly right. You can cover the original drawing with latex paint and then reprint it.

What software does the automatic wall puller use?

The system software is Windows 7, the image format conversion software is PS, and the machine control software is our self-developed control software.

Is it complicated to assemble?

Assembly is simple and we have video tutorials for installation and assembly.

- Can I print the text and logo?

Yes, of course.

Can I print it on a paper template?

Yes.

How to operate this wall printing machine?

You can import the picture into the computer through U disk or hard disk, use PS software to convert the picture into other formats, and then set the printing position through the control center software. Finally, press the power button and the machine automatically starts printing.